Terms and Conditions

The following terms and conditions apply to all orders placed by the customer with Theodora’s at the Theodora’s website, mobile website, or mobile application, or via telephone.

By using https://www.theodorawatches.com/ and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

Only persons 20 years or older, who are not under guardianship, can place an order. If you are under 20, be sure your parents (guardians) agree and understand the Terms then you can also purchase.

 We do not take any responsibility for these conditions below:

1. Customers offer the information of order address, personal info, or the picture. They should be responsible for the accuracy and the behavior.

2. Any computer virus or the temporary shutdown owing to the government restriction affects the operation of the website and cause the lost, damaged, or hacked data.

3. Maintain and update your personal information. If you don’t offer the correct or the newest information, we reserve the right to stop the service and close your account.

4. Post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services. They are all individual behavior.

When you use our services, we know that you trust us. We also care the privacy of customers a lot.

In order to let you know the use of individual data collection (including your name, address, email or phone number etc.), we explain the purpose of our privacy policy below.

Privacy policy:

-All the privacy policies and information claimed in our website is only for Theodora’s.

-There are lots of links or the services that we cooperate with other companies/ partners in our website. If you want to know those privacy policies, please go check the website we cooperate with.

Personal Information Protection:

-Date collected by Theodora’s .
-The purpose of the date collection is to provide the services for customers, promote the products, and manage the company etc.
-Remind you: Internet is not totally a safe place. Please be aware of using your personal information in case your data is hacked by others. You should be careful when you share anything on the Internet especially your identity, password, or email and so on.

Date collection:

-When you visit the website of Theodora’s,  Theodora’s won’t ask you to offer personal information without any reasons.
-When you place the order, be sure you log in the website and fill the personal information to complete the deal.
-Please confirm that your personal information is correct. Customers take responsibility for the individual behavior.
-If you refuse to offer your personal information, you may have some limit of using our website.
-Please keep your account and password safe. Do not allow others to use your information inappropriately.
-If you use the public or shared computers, remember to close the web browser in case others get your account information.
-Subscribe the newsletter by offering the email. If you want to cancel the subscription, only contact to the customer service office.

Date usage:

-Your data may be shared within the Theodora’s group (for details on the companies within the Theodora’s group). We never pass on, sell or swap your data for marketing purposes to third parties outside the Theodora’s group unless you ask us to do so.
-The date we collect for Theodora’s group is only to provide information about products and sale services.
-As long as you are one of the members of Theodora’s, we’ll protect your information and put you in control.

Your Information:

We collect information when you create an account or make a purchase. This information can be your name, address, contact information, etc.

-Theodora’s will send our information or your order status message to you through Facebook or other social media after you agree with it. If you don’t, please do not choose “Agree.” If you have any questions, you can contact our customer service officers to deal with the problems.

-In order to provide more information and products to our customers, or satisfy the need of customers, we will collect your information to offer better services such as analyzing data, improving our products, services, and website.

-If the information you give is not your personal information such as delivery address, contact, etc., be sure you have already gotten his or her permission. Unless the rule of law, we won’t share information with others, such as your name or email.

Cookie:

Theodora’s uses cookies to give you the best shopping experience. We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in. But if you refuse cookies, you might have some limit of using our website.

Privacy Policy Updates:

Theodora’s privacy policy updates may change from time to time. We have rights to update the privacy policy on the website. We won’t inform every member specifically about the revision. So please check back in before you shop, as the latest set will apply. If you have any questions of the revision, you can PM us on our official Facebook page or stop using the service of our website. 

-Theodora's

Theodora's Official Facebook Page (For Foreign Customers)

Customer Service For Foreign Customers: Click Here

Customer Service Hours : 9:00-13:00、14:00-18:00 (GMT+8)